Legal Documents

Pgslo's Terms & Conditions — Know it. Understand it. Play safe.

Please read these terms carefully before using our platform. Your rights and responsibilities are both clearly set out here.

Last Updated: January 2026  |  Version 3.2
18+
Minimum Age
12
Main Sections
Licensed
Written in Bengali

Key Highlights of the Terms & Conditions at a Glance

Here are six key things to know before reading the full details

Account Registration

Each person may register only one account. Providing accurate information during registration is mandatory. Registering with false details may result in account termination.

Payments & Withdrawals

Set limits apply to deposits and withdrawals. KYC verification must be completed before withdrawing. Processing times vary by payment method.

Bonus Terms

Each bonus has its own wagering requirements and expiry period. Misuse of bonuses may result in cancellation of the bonus and suspension of your account.

Betting Rules

Once confirmed, a bet cannot be cancelled. If an event is cancelled, the bet amount will be refunded. Minimum and maximum bet limits apply.

Prohibited Activities

Fraud, multi-accounting, and bonus abuse are strictly prohibited. Any such activity detected will result in immediate action.

Responsible Betting

We support responsible betting. Deposit limits, self-exclusion, and cooling-off periods are all available for you to manage at your own discretion.


Important Notice: By using the pgslo platform, you agree to abide by these Terms and Conditions. Please read them carefully in full.

1. General Terms & Conditions

These Terms & Conditions form a legally binding agreement between the pgslo platform (https://pgslo.biz) and its users. They apply to all services, betting activities, payments, and promotions on the site.

By using our platform, you confirm that:

  • You are at least 18 years of age.
  • You are using this platform in compliance with the laws applicable in your jurisdiction.
  • You are using this service voluntarily and with full awareness.
  • You have read and understood all sections of these Terms & Conditions.

Pgslo reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.

2. Account & Registration

An active account is required to place bets on pgslo. Providing accurate and truthful information at the time of registration is mandatory.

  • Single Account Policy: Only one account is allowed per person, device, or IP address.
  • Age Verification: A valid ID (National ID or passport) may be requested at the time of registration or at any point thereafter.
  • Account Security: Keep your login credentials (password and OTP) strictly confidential. Account sharing with third parties is not permitted.
  • Updating Your Information: If your name, address, or phone number changes, please notify the support team.
  • Account Transfer: Selling or transferring your account to another person is strictly prohibited.
Warning: Registering with false information will result in account termination and the balance may be forfeited.

3. Payments & Transactions

Pgslo supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and other mobile banking services.

  • Minimum Deposit: ৳200 (may vary depending on the payment method).
  • Minimum Withdrawal: ৳500. Withdrawals can only be made to a registered payment method.
  • Processing Time: Deposits are instant. Withdrawals are typically processed within 1–24 hours.
  • KYC Verification: Identity verification must be completed before your first withdrawal.
  • Chargeback: Any chargeback or payment dispute will place the associated account under investigation.

Pgslo does not charge any deposit or withdrawal fees. However, your bank or mobile banking provider may apply their own charges.

4. Betting Rules

Please make sure you fully understand the following rules before betting on pgslo.

  • Bet Confirmation: Once a bet is confirmed, it cannot be cancelled — unless a technical issue occurs during the event.
  • Odds Changes: Odds in live betting may change in real time. The odds displayed at the moment you place your bet are final.
  • Event Cancellation: If a match or event is completely cancelled, the stake for the relevant bet will be refunded.
  • Maximum Payout: A maximum payout limit applies to each bet. This limit varies by category.
  • System Error: pgslo reserves the right to void any bet displayed at incorrect odds due to a technical error.
  • Tie or Draw Rule: Separate tie rules apply to each sports category and are detailed on the respective event page.

5. Bonus & Promotion Terms

Pgslo offers a variety of bonuses and promotions, each with its own set of terms.

  • Wagering Requirement: A minimum wagering requirement must be met before withdrawing bonus funds — typically 5–10x the bonus amount.
  • Bonus Validity: Each bonus has a specific validity period. Any unused bonus will be automatically cancelled once it expires.
  • Minimum Odds: Bets placed with bonus funds generally require odds of 1.5 or higher.
  • One Bonus at a Time: Only one bonus can be active at a time.
  • Bonus Abuse: If bonus abuse is detected, the bonus will be voided and the account may be suspended.
Advice: Please read the specific terms of any bonus before claiming it. To view our latest promotions, Click here।

6. Prohibited Activities

The following activities are strictly prohibited on the pgslo platform:

  • Creating multiple accounts or using another person's account.
  • Operating betting activity through bots or automated software.
  • Exploiting the bonus system for abusive purposes (bonus abuse).
  • Attempting match fixing or gaining any unfair advantage.
  • Depositing through money laundering or any form of illegal financial transaction.
  • Attempting to hack, phish, or carry out any other form of technical attack.
  • Opening an account for a minor or assisting one in using the platform.

If any such activity is detected, the account in question will be suspended immediately and the balance may be forfeited. Legal action will be taken if necessary.

7. Privacy & Data Protection

Pgslo places the highest priority on protecting your personal information.

  • Information collected at the time of registration is used solely for the purpose of providing our services.
  • Your data is never sold to any third party.
  • Information may be shared in response to lawful requests from regulatory authorities.
  • This site uses cookies. To learn more, Privacy Policy Read.

8. Responsible Betting

Pgslo believes betting is a form of entertainment — not a source of income. We are committed to the mental and financial well-being of every user.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can temporarily self-exclude your account for a set period.
  • Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.
  • Betting History: Your full transaction and betting history is accessible directly from your account.

If you're struggling to control your betting Responsible Gaming You can find assistance on the page.

9. Account Suspension & Termination

Pgslo may suspend or terminate an account under the following circumstances:

  • If any section of these terms is violated.
  • If suspicious or fraudulent activity is detected.
  • Failure to pass KYC verification or providing false information.
  • Extended inactivity (typically 12 months).

Upon account closure, any valid balance will be refunded, but bonus balances will be forfeited. To appeal any decision, please contact our support team.

10. Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to respond within 48 hours.

  • If a complaint is not resolved within 30 days of submission, you may apply for third-party mediation.
  • In the event of a dispute over a bet outcome, server logs and game records will serve as the final and definitive evidence.
  • For financial disputes, please retain proof of the relevant transaction (screenshots, reference numbers).

11. Changes to Terms & Conditions

Pgslo reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Users will be notified of significant changes via email or SMS.

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. We recommend checking this page regularly.

12. Contact

If you have any questions or concerns about these Terms, please get in touch with us:

  • Email: support@pgslo.biz
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Help Center: Help Center page Find the detailed guide here.

Terms & Conditions — Questions & Answers

Yes, all of pgslo's Terms & Conditions are written in Bangla. We believe every user has the right to understand the terms in their own language. In the event of any discrepancy between the English and Bangla versions, the Bangla version shall prevail.

The wagering requirement refers to how many times you must bet before withdrawing a bonus. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place ৳5,000 in bets. This information is clearly stated on each bonus offer page.

To permanently close your account, send an email to the support team or submit a request via live chat. Please settle any pending bets and withdraw your valid balance before closing.

For significant changes, a notification will be sent to your registered email or via SMS. You can also check the "Last Updated" date at the top of the page to see when changes were made.

Withdrawal requests are typically processed within 1–24 hours. First-time withdrawals may take a little longer due to KYC verification. Some delays may occur during peak hours.

You've read the terms — now join us

You're now familiar with pgslo's Terms & Conditions. Go ahead and register with confidence — safe betting awaits.

18+ only. Please gamble responsibly.

বাংলা